Residental Managed Services
So, you are interested in a robust security solution for your home devices?
Awesome!
We don't offer your run of the mill antivirus. What we provide is a full Remote Monitoring and Management (RMM) solution as well as Endpoint Detection and Responce (EDR). Traditional antivirus scans your computer every so often to maybe find infections AFTER they are on your computer. EDR uses machine learning to assess threats before they have a chance to cause havoc. This paired with an RMM alows us to assist remotely with technical challanges that may be aggravating you.
But wait, this sounds like something a business would have?
Exactly!
We don't see why this level of service shouldn't be available to you at home! More and more important things are being done online today. Banking, Taxes, Shopping, and so much more. Why not take steps in protecting yourself in an ever evolving online world?
Perks
Discounted Service
You receive a discounted service rate for all time spent on repairs, cleanings, and helpdesk support.
Free Remote Support
You receive 30 minutes of free remote assistance. If we find a resolution to your error before then, you don't pay a thing.
Free Cleaning
You are entitled to a free annual device cleaning both physically and virtually.
Device Health Reports
You are entitled to monthly device health reports if you would like to receive them.
Priority Care
You take priority over non-managed service clients when scheduling support.
Well, how much is it?
Base Managed Service Plan
It all has to start somewhere.
Remote Monitoring and Management
- Remote helpdesk and remote hardware monitoring.
- NO Web Filtering, NO Antivirus and NO Malware Detection.
- Patch Management to install updates for your device and software installed to it.
Add-Ons
What more do you want?
Incident Response (IR)
- Antivirus and Malware Threat Detection that is Managed.
- Web Filtering
- 24/7 Monitoring by Malwarebytes, resolved by Simplifying I.T.– We receive alerts of issues we resolve during our business hours.
- IR focuses on the overall process of reacting to and managing a cybersecurity incident once it is detected.
- (This is not your Grandmothers Antivirus, son)
Endpoint Detection and Response (EDR)
EDR specifically monitors individual endpoints to detect suspicious activity and initiate a response at the device level, using machine learning (learns how the computer system runs and adapts without following explicit instructions, by using algorithms and statistical models to analyze and draw conclusions from patterns in data to prevent infections, malware and malicious software)
Managed Detection and Response (MDR)
Includes everything EDR is pluss 24/7 Monitoring by Malwarebytes and resolved by Malwarebytes. Alerts are handled by Malwarebytes 24/7 unless an issue needs administrative or physical access in which they alert Simplifying IT, for us to resolve the issue.
DNS (WEB) Filtering
DNS filtering adds another layer to your website filtering and adds management options to allow you to decide what sites you want to block (Great for children).
Vulnerability Management (VPM)
Vulnerability management is an automated process that identifies potential vulnerabilities in an organization's devices and network. Vulnerability scanners can find vulnerabilities in firewalls, routers, servers, switches, and applications and applies patches if available.
The Deluxe Pacage
For those who are serious about their online security.
It's everything!
Get the basics and all of the best add-ons for less.
- RMM
- MDR
- DNS
- VPM
Backup
Keep your files safe!
Backup for Workstations
Backup your files using our robust cloud solution that our Business clients rely on! You will never have to worry about losing your documents and most importantly, your family photos.
Add a footnote if this applies to your business